Onboard Training

Mentoring & Transition

Certificate course


     The course has been designed by the :

  • RASCI the training dept of Retailers Association of India.
  • And the valuable inputs from Industry experts and academicians.
  • Approved by NSDC A Govt of India’s skill development corporation
  • Online examination for certification form RASCI bearing the Govt of India, NSDC and RASCI logo
  • Additional certificate will provided by Onboard Training Solutions.

      Syllabus :

  • Chapter 1. Orientation to Retail
  • Chapter 2. Evolution of Retail
  • Chapter 3. Retail Today
  • Chapter 4. Distribution Channel and Retail Formats
  • Chapter 5. Inventory Management in Retail
  • Chapter 6. Store teams and store daily activities
  • Chapter 7. Customer Service
  • Chapter 8. Job description of Sales Representative
  • Chapter 9. Fashion Product Knowledge
  • Chapter 10. Food and Non-food Products
  • Chapter 11. Known and Unknown Loss Management
  • Chapter 12. Staff and Customer Safety
  • Chapter 13. Selling Skills
  • Chapter 14. Customer Relationship Management

Retail Management


Personality Development



     Syllabus :

  • Official and professional communication methods
  • Public Speaking
  • Group Discussions
  • Communication Games
  • Positive Thinking
  • Presentations
  • Body Language
  • Leadership Qualities
  • Dynamism & Personality
  • Interview Skills



  • Basic English Grammar
  • Enhancement of Vocabulary
  • Word Power
  • Sentence Structure
  • Letter, Application Writing Skills
  • Situational Conversation
  • Effective Public Speaking
  • Speech Sessions
  • Fluency Development
  • Audio Video Sessions

Spoken English

speak English

This course is useful for candidate seeking to join in Organized Retail Stores / Multibrand  store/ Hypermarket / Supermarkets / Brand showroom/ Factory Outlets / Departmental Store / ETC


Documents required for the course

Three copy of passport size photograph

Certificates of educational qualification (SSC is compulsory)

Adhaar card

Permanent address proof & Residence address proof if other than permanent address(Adhar Card/ Telephone Or Electricity Bill/Ration Card/ Driving Lic / Voter Id)

Photo ID (Adhar Card/ PAN card/ Voter ID/ Driving lic)

Date of birth proof

(Birth Certificate/ School LC/ Board Certificate/ Driving Lic/ PAN/ Adhar Card )

Sales associate